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How Documintly uses cookies and similar technologies on documintly.com and app.documintly.com.
1. About this Policy
This Cookie Policy explains how Documintly uses cookies and similar technologies on our marketing website at documintly.com and our application at app.documintly.com.
Documintly is an all-in-one document workspace for editing PDFs, signing documents, creating invoices, managing clients, generating QR codes, using templates, securely sharing files, and tracking document or invoice views and downloads.
This policy should be read together with our Privacy Policy at documintly.com/privacy.
Documintly is owned and operated by Globe Astral LLC.
By using Documintly with cookies enabled, you agree to our use of cookies and similar technologies as described in this policy and as managed through our cookie consent banner.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use an online application. They help websites and apps work properly, remember choices, keep accounts secure, improve performance, and understand how services are used.
Similar technologies include local storage, session storage, pixels, software development kits, tracking beacons, and browser-based identifiers. In this policy, references to "cookies" include these similar technologies where they perform a similar function.
3. Categories of Cookies We Use
Documintly uses cookies and similar technologies in the following categories.
Strictly Necessary Cookies
Strictly necessary cookies are required for Documintly to work properly. These cookies cannot be disabled through our cookie banner because they support essential website and app functions.
They may be used for:
- Keeping users signed in
- Managing secure sessions
- Protecting accounts from unauthorized access
- Supporting authentication and account security
- Storing your cookie consent decision
- Processing secure checkout and subscription billing
- Preventing fraud, spam, bots, abuse, or security threats
- Enforcing subscription access
- Supporting private user workspaces
- Enabling core dashboard, invoice, document, template, QR code, and client-management functionality
- Supporting controlled share links, view/download tracking, and 30-day trash recovery where these features require essential storage or session handling
Without strictly necessary cookies, Documintly may not function correctly.
Functional Cookies
Functional cookies and similar technologies help Documintly remember choices you make and provide a smoother product experience.
They may be used for:
- Remembering theme or display preferences
- Remembering interface preferences such as sidebar, layout, or dismissed notices
- Remembering non-essential product preferences
- Improving the experience of document editing, invoice creation, templates, QR code generation, and client-management workflows
- Supporting optional convenience features inside the app
We only use non-essential functional cookies or storage when you enable Functional cookies, except where a cookie or similar technology is strictly necessary for the service to work.
Analytics Cookies
Analytics cookies help us understand how visitors and users interact with Documintly so we can improve the website, application, performance, reliability, and user experience.
Analytics technologies may help us understand:
- Which pages are visited
- How visitors move through the website
- Which features are used
- General device, browser, and usage patterns
- Approximate region or traffic source
- Performance and reliability information
- How users interact with product areas such as documents, invoices, templates, QR codes, clients, and secure sharing
Analytics cookies are disabled by default and are only enabled if you accept Analytics cookies in our cookie banner.
Where configured, Documintly may use analytics tools such as Vercel Analytics, Google Analytics, Google Tag Manager, or Microsoft Clarity. These tools only run where they are enabled in our deployment and where your consent allows them.
Marketing Cookies
Marketing cookies are used only if marketing, attribution, advertising, or retargeting tools are added to Documintly.
They may be used for:
- Measuring marketing campaign performance
- Understanding which campaigns lead users to Documintly
- Supporting advertising or retargeting where applicable
- Measuring signups, trial starts, or subscription conversions from marketing campaigns
Marketing cookies are disabled by default and are only enabled if you accept Marketing cookies in our cookie banner.
If Documintly does not have marketing or retargeting tools enabled, this category may remain inactive.
4. Specific Cookies and Similar Storage
The following table describes the main cookies and similar technologies Documintly may use.
| Name / Key | Where | Provider | Category | Purpose | Duration |
|---|---|---|---|---|---|
documintly_consent | Cookie · Domain .documintly.com | Documintly | Strictly Necessary | Stores your cookie consent choices, including functional, analytics, and marketing preferences. | Up to 365 days |
| Authentication/session cookies | app.documintly.com or related app/API domains | Documintly / authentication provider | Strictly Necessary | Keeps users signed in, manages secure sessions, protects account access, and supports private workspaces. | Session or as configured |
| Security and anti-abuse cookies/storage | Website, app, or related security endpoints | Documintly / security provider | Strictly Necessary | Helps protect login, signup, forms, accounts, documents, invoices, and shared links from abuse, bots, fraud, and unauthorized access. | Session or as configured |
| Subscription and billing cookies | Checkout, billing, or payment pages | Stripe | Strictly Necessary | Enables secure checkout, subscription billing, fraud prevention, and payment processing. | Per Stripe settings |
| App preference storage | app.documintly.com | Documintly | Functional | Remembers optional UI choices such as theme, sidebar state, layout preferences, dismissed notices, or other convenience settings. | Until cleared or as configured |
| Document/invoice workflow storage | app.documintly.com | Documintly | Strictly Necessary or Functional depending on use | Supports core workflows such as document editing, invoice creation, templates, QR code generation, and client management. Essential workflow storage is treated as strictly necessary; optional preference storage is functional. | Session, until cleared, or as configured |
| Shared-link tracking storage | Website, app, or share-link pages | Documintly | Strictly Necessary or Analytics depending on use | Supports controlled share links, view/download tracking, and owner notifications when recipients view or download shared invoices or documents. | Session or as configured |
| Vercel Analytics storage | Website or app where enabled | Vercel | Analytics | Helps measure site or app usage and performance when Analytics consent is accepted. | Per Vercel settings |
Google Analytics / Google Tag Manager cookies, such as _ga or related cookies | Website or app where enabled | Analytics / Marketing depending on configuration | Measures usage, traffic sources, campaign performance, and related events where configured and consented to. | Per Google settings | |
Microsoft Clarity cookies, such as _clck and _clsk | Website or app where enabled | Microsoft | Analytics | Helps understand user interaction and improve the product experience when Analytics consent is accepted. | Per Microsoft settings |
The exact cookies and storage keys may vary depending on which Documintly features are active, which third-party services are enabled, and how your browser handles cookies.
Documintly does not intentionally load non-essential analytics, marketing, or functional tracking before your consent is given.
5. Third-Party Cookies and Services
Some cookies or similar technologies may be set by third parties when their services are used on our website or app.
Stripe
Documintly uses Stripe for secure payments and subscription billing. Stripe may set cookies or use similar technologies when you start checkout, manage billing, pay for a subscription, or when Stripe performs fraud-prevention and payment-security checks.
Stripe cookies are governed by Stripe's own cookie and privacy policies.
Where Google Analytics, Google Tag Manager, or advertising-related tags are configured, Google may set cookies depending on your consent choices.
Documintly may use Google Consent Mode so that Google-related tags respect your cookie preferences.
Vercel
Where Vercel Analytics is enabled, Vercel may process analytics information to help us understand website or app performance and usage. Vercel Analytics is treated as an Analytics category tool and is only enabled where Analytics consent allows it.
Microsoft Clarity
Where Microsoft Clarity is enabled, it may set analytics cookies to help us understand how visitors interact with Documintly. Clarity only runs where it is enabled in our deployment and where Analytics consent has been accepted.
Security and Anti-Abuse Providers
Documintly may use security tools, including bot protection or CAPTCHA-like verification, to protect login, signup, forms, accounts, billing flows, and shared-link access. These technologies may use strictly necessary cookies or similar storage for security purposes.
Other Services
If Documintly adds other third-party services in the future, such as support chat, customer messaging, embedded media, advertising pixels, or additional analytics tools, we will update this policy where required.
6. Managing Your Cookie Preferences
When you first visit Documintly, you may see a cookie consent banner. You can:
- Accept all cookies
- Reject all non-essential cookies
- Customize which categories of cookies you accept
You can change your preferences at any time by clicking Cookie settings in the footer of our website.
Your choices are stored in the documintly_consent cookie for up to 365 days. When this cookie expires, is deleted, or is cleared from your browser, you may be asked to set your preferences again.
If you use both documintly.com and app.documintly.com, your consent preference may be shared across both through the .documintly.com cookie domain.
If you access the app directly without a saved cookie preference, Documintly may treat optional analytics, marketing, and functional cookies as disabled by default until a valid consent choice exists.
7. Browser Settings
You can also manage cookies through your web browser. Most browsers allow you to:
- View stored cookies
- Delete some or all cookies
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
Blocking all cookies may cause parts of Documintly to stop working properly, especially login, billing, subscription access, security, document editing, invoice creation, secure sharing, and dashboard functionality.
You can find cookie settings in commonly used browsers here:
- Chrome: Google Chrome cookie settings
- Firefox: Mozilla Firefox cookie settings
- Safari: Apple Safari cookie settings
- Edge: Microsoft Edge cookie settings
8. Do Not Track
Some browsers offer a "Do Not Track" signal. There is currently no universally accepted standard for how websites should respond to these signals.
Documintly does not currently respond to Do Not Track browser signals. However, we do honor the cookie choices you make through our cookie consent banner.
9. Changes to This Policy
We may update this Cookie Policy from time to time as Documintly evolves, as our use of cookies changes, or as legal requirements change.
The "Last updated" date at the top of this page shows when this policy was most recently revised.
If we make material changes, we may notify you through the website, the app, the cookie banner, or another appropriate method.
10. Contact
For questions about this Cookie Policy or Documintly's use of cookies, contact us at:
Email: legal@documintly.com
For more information, please also review our:
- Privacy Policy
- Terms of Service
- Data Processing Addendum